Briefly explain your company’s commitment to data security and protecting customer information.
Outline key measures taken to keep customer data secure, including encryption, secure servers, and compliance with data protection laws.
Describe common phishing tactics and how users can spot suspicious emails, messages, or websites.
Provide steps on how to report phishing attempts directly to your support team for investigation.
Recommend using up-to-date browsers and operating systems for improved security.
Advise users to install antivirus software and keep it updated to prevent malware attacks.
Encourage avoiding public Wi-Fi for logging into sensitive accounts and using a VPN for additional security.
Explain the types of personal data collected and how it’s used securely and responsibly.
Highlight your commitment to data privacy laws such as GDPR or CCPA (if applicable) to reassure users of compliance.
Emphasize the importance of logging out of accounts, especially on shared devices.
Explain any automatic session timeouts and how they add an extra layer of protection.
Inform users about security alerts, such as unusual login attempts or password changes, and how to respond to them.
Explain the type of notifications users might receive for security-related activities on their accounts.
Outline what users should do in case of a suspected breach of their account.
Provide a clear reporting process for security incidents, including contact details for your security or support team.
Link to trusted external resources for security tips and best practices.
Offer downloadable guides or infographics on safe online practices tailored to your website and services.
Include common questions related to security, such as "What should I do if I forgot my password?" or "How do I know if a message is from LogiHub Freight?"
Explain the type of notifications users might receive for security-related activities on their accounts.